Frequently Asked Question
Why is the delivery company trying to charge me VAT again when I already paid it at checkout?
Last Updated 4 years ago
Unfortunately we are still having some issues sending products to certain EU countries, where we have charged local VAT at the checkout yet the delivery courier is also charging the VAT again. If you encounter any issues, please forward a copy of the customs invoice to us for investigation, more info about which countries we charge local VAT for can be found here: https://www.hifiheadphones.co.uk/pages/delivery-information-international